How To Redress Your Banking Grievances
Banking Ombudsman is a system or organization set up by the Reserve Bank of India whereby if your issue with your bank is not resolved within 15 days, then you have the option to take your matter to or grievance to banking Ombudsman for a resolution. Around 24% of complaints received by the banking Ombudsman offices are about matters related to credit cards. According to the annual banking ombudsman report 2010-11, the typical complaints include excessive bank charges, non dispensation of money from ATM, unsolicited credit cards, miss-sold insurance policy, settlement offers informed over the phone and not in writing, wrong debits. To avoid wrong billing disputes it is imperative that you check your bank and credit card statements very carefully and if there is a error bring it to the banks [...]


